By submitting an On Line Booking Form you agree to be bound by our Website Disclaimer.

Website Disclaimer

This Website is owned and operated by Tasmanian Tours and Travel Pty Ltd (ABN 43 080 290 393) and Tasmanian Tours and Travel (Fleet) Pty Ltd (ABN 39 080 290 311) and this Website Disclaimer applies to your use of this Website.

Disclaimer

We do not warrant or guarantee or make any representation that:-

• this Website, or the server that makes the site available on the World Wide Web are free of software viruses;

• the functions contained in any software contained in this Website will operate uninterrupted or are error-free; and

• errors and defects in this Website will be corrected.

To the fullest extent permitted by law, we are not liable to you for:-

• errors or omissions in this Website;

• delays to, interruptions of or cessation of services provided in this Website; and

• defamatory, offensive or illegal conduct of any user of this Website,

whether caused through our negligence, our employees or independent contractors, or through any other cause.

You agree to accept the full cost of any necessary repair, correction and maintenance of any of your computer software or hardware, which may be necessary as a consequence of you accessing this Website.

Limited Liability

In the event that we are found liable for breach of any implied warranty or condition that cannot be excluded by law, then our liability is limited, at our choice, to one of the following:-

• the supply of the services again; or
• the payment of the cost of having the services supplied again.

Use of this Website and the terms of this Website Disclaimer are governed by the laws of the State of Tasmania and the Commonwealth of Australia.

We value your privacy please CLICK HERE to view our Privacy Policy

Booking and Travel Conditions – General Information

• Prices are in Australian Currency, and supersede all previously advertised prices
• Circumstances may require us to alter itineraries and fares without notice. Fares will be confirmed when payment is received. TassieLink Coaches/TigerLine Travel Tasmania strongly recommends the purchase of travel insurance.
• Check in is required at least ten minutes prior to departure time
• Child refers to 4 -16 years inclusive. Children under four years not occupying a seat are free of charge
• All major credit cards are accepted, but use may involve a surcharge
• TassieLink Coaches/TigerLine Travel Tasmania includes other operators’ projects in their product offering in good faith. TassieLink/TigerLine Travel Tasmania cannot be held responsible for the conduct of these operators or for loss or damage to property, personal injury, death or delay incurred on or by activities conducted by other operators
• All prices include GST (Goods and Service Tax)
• TigerLine Travel Tasmanian hold travel Agent Licence TAS 140
• Normal baggage allowances apply. This includes one airline acceptable suitcase, and one soft carry on travel bag or camera bag. Size/weight limitations do apply
• Maps and photographic illustrations used in the website and in brochures are included for general informative purposes only. TassieLink Coaches/TigerLine Travel Tasmania accept no responsibility for any inaccuracy or misdescription arising from these images.
• Camping stove fuel must either be solid, or in a suitable container (e.g. container as sold), and be of less than 1 litre per person. It must be carried in checked luggage.

Cancellation Policies

Booked Service Seats, Explorer Pass, and Walking Track package fares
• 10% cancellation fee on all bookings
• Failure to Board: NO refund
• No refund will be given on any unused portion of packaged fares
• Package Fares are transferable but NOT refundable
• See under Explorer Pass for specific conditions
• Cancellation by us: Full Refund

Exclusions of Liability

Cancellation or Deviation of Service

TassieLink shall not be liable for any loss or damage which may arise in the event of the cancellation of a service or the abandonment of a service during the course thereof or any deviation in any service arising from any cause whatsoever. Tassielink shall not be liable for any costs of accommodation, transport or other additional services incurred or sustained by the passenger or any alternative means of travel which may arise and/or any additional expenses so arising which shall be the liability of the passenger.

Tassielink will not, in any circumstances (except as provided by applicable law) be liable for any accident, injury or death of any passenger or loss or damage to personal effects, baggage and/or freight whether or not arising from negligence, tort, breach of contract or default of Tassielink.

Charter Services

Cancellation Fees

Cancellation fees may apply to any charter cancelled before the date. TassieLink Coaches reserves the right to alter cancellation fees depending on the circumstances surrounding the cancellation.

• Charter cancelled 14 Days or More prior: 10%
• Charter cancelled between 3 to 13 Days prior: 50%
• Charter cancelled at less than 3 Days prior: 100%

Coach Charter Terms and Conditions

To ensure a safe and enjoyable charter, please ensure you adhere to the following terms and conditions.

1. The driver is ultimately in total control of the charter and will communicate with the tour leader regarding alterations or requests from the group. In the case of groups, faxed confirmation will be required before major changes to itineraries are implemented

2. Your driver has been trained to manage emergency situations. In the case of an emergency, please follow the driver’s instructions.

3. Tasmanian law prohibits drivers to be driving more than 12 hours per day. Every 5 hours driving must be followed by at least a 30 minute break away from the vehicle.

4. Circumstances may arise where TassieLink Coaches will be required to alter the standard of the requested coach, and TassieLink Coaches reserve the right to do so without notice.

5. Equipment furnished by TassieLink Coaches is thoroughly inspected before being assigned to the charter to ensure uninterrupted service. If the planned timings of the charter are disrupted for any reason beyond the
control of TassieLink Coaches (e.g. mechanical failure, road or weather conditions, etc), TassieLink Coaches will not be held responsible for any losses. TassieLink Coaches reserve the right to replace a vehicle with
mechanical problems with a different type of vehicle or engage a sub-contractor to complete the charter.

6. Please be aware that if the charter exceeds the parameters of your quote, an additional charge of $100.00 per hour or part thereof will be charged.

7. Payment needs to be made before the start date of the charter (unless credit has been arranged, please see our Credit Account Application Form). Trading terms are 14 days from the date of the issued invoice.
Payments can be made via cheque, EFT or credit card (which incurs a 2% surcharge).

8. The cost of repairing damage to buses resulting from the conduct and actions of passengers on the charter shall be charged to the chartering party and is payable as soon as such cost is determined.

9. The driver reserves the right to refuse to transport persons under the influence of intoxicating liquor or drugs, or who are, or are likely to become, objectionable to other persons.

10. If there is unsociable or unruly behaviour on or off the vehicle at any time, the driver has the right to terminate the charter immediately and, if necessary, call the police.

11. Alcohol is not permitted on the coach at any time.

12. State and Federal Law do not permit smoking on any TassieLink vehicle.

13. Please ensure passengers remain seated throughout the journey.

14. Passengers must not interfere with the driver whilst driving or tamper with any apparatus or appliance on the bus.

15. Garbage bins are provided for your convenience. Please use them as a cleaning fee of $200.00 may be charged if the bus returns in an unreasonable state.